Privacy Policy
Nookly (“Nookly”, “we”, “us”) is operated by EM Labs Corp. This Privacy Policy explains what information we collect when you use our website and booking platform (the “Service”), how we use it, and the choices you have. We aim to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the rules of the National Privacy Commission (NPC).
1. Information we collect
- Account information: your name, email address, and (for hub owners) your business name and details, when you create an account or sign in (including via Google).
- Booking information: the hubs, spaces, dates, and times you book, and related activity such as check-ins, extensions, café orders, and messages with a hub.
- Payment information: for hub subscriptions, limited billing details. Card and e-wallet payments are processed by third-party providers; we do not store full card numbers.
- Usage and device data: basic technical information such as browser type, device, and pages viewed, used to keep the Service secure and improve it.
2. How we use your information
- To provide and operate the Service: process bookings, show live availability, enable check-in, and connect customers with hubs.
- To communicate with you about bookings, your account, and important updates.
- To bill hub subscriptions and prevent fraud or abuse.
- To understand usage and improve features and reliability.
3. How we share information
We share information only as needed to run the Service: with the hub you book (so they can prepare your seat), and with service providers that host our site, manage sign-in, or process payments. We do not sell your personal data. We may disclose information if required by law.
4. Cookies
We use essential cookies and similar technologies to keep you signed in and remember preferences. You can control cookies through your browser settings.
5. Data retention
We keep your information for as long as your account is active or as needed to provide the Service and meet legal obligations, after which it is deleted or anonymized.
6. Your rights
Under the Data Privacy Act, you may request access to, correction of, or deletion of your personal data, and you may object to certain processing. To exercise these rights, contact us using the details below.
7. Security
We take reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data.
8. Children
The Service is intended for users aged 18 and over, or for minors with the consent and supervision of a parent or guardian.
9. Changes to this policy
We may update this policy from time to time. We will post the updated version here and revise the effective date above.
10. Contact us
Questions or requests about your privacy? Email hello@nookly.ph. EM Labs Corp., [registered business address to be added before launch].
